Worketc.com providing responsive and sensible support to improve their application -
I have been using Worketc.com for all manner of business management functions and I can say with some conviction that the support they provide is unique. Granted, there are quite a number of features and flow issues in the application, but it does what it claims to do. The focus of this article is on the fact that the company can be described as agile and responsive to customers’ needs, comments, and other feedback.
For instance, I most recently explained that their activity calendar needs to use visual aids (mini-icons) to identify various types of entries (tasks, timesheet entries, events, tickets etc). The support was not only swift and relevant, but I did not have to deal with a long chain of approval back & forth decisions. This being a common-sense recommendation, the recommendation was taken into account and implemented within three (3) days.
Bravo!!

